No.1 Beauty Brand in France

FAQS

Products

Our cosmetic products do not intentionally contain gluten as an ingredient. However, due to the inclusion of certain plant extracts, our formulations might carry traces of gluten at extremely low concentrations, potentially undetectable by current analytical methods. Therefore, we are unable to guarantee that our products are completely gluten-free.

We are dedicated to providing a broad selection of vegan products, and the majority of our offerings are indeed vegan. However, a few of our products do contain beeswax, a secretion from honeybees, and are therefore not vegan.

Since 1989, Yves Rocher has ceased animal testing and has adopted alternative methods to ensure the quality of our products. Generally, the brand avoids using any raw materials of animal origin, with the sole exception of beeswax.

When you go through the description on the online product card, you will find a complete list of the ingredients that make up the product.

Yves Rocher Loyalty Program

          Add friend with Yves Rocher Thailand @yvesrocherth on Line or Click here

          Go to the main menu on @yvesrocherth and click ‘Join Now’ to sign up with your information, or Click here.

Birthday gift and discount

  Monthly special gift *with a minimum purchase

  Member-only discount coupons *up to 50% off

✔STAR members get early access to new products launched!

✔STAR members receive invitations to exclusive VIP event

          Joining the Yves Rocher Loyalty Club is completely free, allowing you to enjoy the benefits without any cost.

Earn reward points from purchases made at Yves Rocher stores and via Chat & Shop with our Beauty Advisors on LINE Official (Earn 1 point for every 25 THB spent). The points can be redeemed on future purchases in our stores.

  1. Go to the main menu on @yvesrocherth and click on “My coupon”.
  2. Select the coupon you want to use and view its details and condition.
  3. If you want to use this coupon. Please press “กดเพื่อใช้คูปอง”(the top button)  when you are at a Yves Rocher store. *If you press it by yourself outside the store, the coupon will be automatically redeemed and cannot be reused. Members are required to present the barcode at the store. We cannot accept the screenshot of the coupon barcode.
  4. Once you press the “กดเพื่อใช้คูปอง” button, a pop-up will appear to confirm coupon usage.
  5. The coupon status will then update to “Used”, which indicates that the process is complete.

          You can check it here

          Yes, if you don’t redeem your points within 12 months from the purchased date, they will

          Unfortunately, no.

          If you return your product, the points earned from this purchase will be deducted from your account.

All beauty products are made in France ✦ N.1 beauty brand in France*